Skip to content
UNENODocs
English

Your plan's member limit

Every plan allows a certain number of people in your workspace. You see how many places are taken under Members & Roles → Team members at the top of the card, next to Invite member — for example 3 of 3 seats taken.

PlanPeople
Business (also during the free trial)3 — you as the owner and two members
Enterpriseas agreed

On a paid plan you can book extra users at any time — at the monthly price per user the Store shows. Once you have, hover over the seat count on the member page to see the split, for example 3 included + 3 extra.

Takes up a placeDoesn’t take up a place
the ownersuspended members
active membersmembers limited by plan
invited members (status Invited)former (removed) members
  • Invite member is greyed out, and a strip below the title bar says Every seat on your plan is taken. — with the way that fits you:
You are …The strip shows
the owner, on a paid monthly planAdd users — opens the booking of extra users straight for this app.
the owner, in the trialActivate your plan to add users — opens your app’s plan & subscription. Extra users come with a paid plan.
the owner, on another plan (Enterprise, say)View your plan — opens plan & subscription; for larger teams, choose Enterprise there via Contact sales.
another memberAsk the workspace owner for more seats. — only the owner can add places.
  • Need a place quickly? Suspend or remove a member or an invitation you no longer need — the place is free at once.
  • To a smaller plan: if the new plan has fewer places than you have members, UNENO suspends the extra ones automatically — the most recently added first, open invitations included. They then show the status Limited by plan. Nothing is deleted: roles and data are kept.
  • To a larger plan: UNENO gives members limited by plan their access back automatically — the longest-standing first, as many as there are new places. As the owner you also find Upgrade to restore in their ⋮ menu.
  • Fewer extra users: the reduction applies from the next billing date — until then every paid place stays usable. On the billing date the same happens as with a smaller plan.
  • More extra users: as with a larger plan, members limited by plan come back automatically, as many as there are new places.