Accept an invitation

When a company invites you to its UNENO workspace — so you can write invoices there, for example — you get an email. What you do next depends on whether you already have a UNENO account.

You’re new to UNENO

1. Open the email You’ve been invited to join [company] and click Accept invitation. The invitation is valid for 7 days.

   

2. The Set your password page opens. Your Email address is already filled in. Choose a Password — at least 12 characters, not from a known data leak — repeat it under Confirm password and click Activate account.

   

3. You see Your account is ready — please sign in. Sign in with your email address and your new password.

4. On your dashboard, the company’s app appears under My apps with the Member label. Click Open app — you’re now working in the company’s workspace.

   

You already have a UNENO account

Then there’s nothing to accept: you’re a member straight away. You get the email You now have access to [company]. Sign in as usual — the company’s app appears on your dashboard with the Member label.

What you do as a member

• What you can see and do in the app depends on your role — the person who invited you chose it.
• Plan and billing stay with the workspace owner. That’s why the app shows no status and no Manage for you.
• If you work in several workspaces, you choose the company when you click Open app.

Good to know

• Link expired? Then you see This invitation link is no longer valid. Ask the person who invited you to send the invitation again — you get a fresh link for another 7 days.
• Each invitation link works only once. After that, you sign in as usual.
• You get your own UNENO account. Accepting creates your own account — with a welcome email and a customer number. It stays even if you later leave the workspace, and you can activate apps of your own in it.
• Weren’t expecting an invitation? Then simply ignore the email.