Business or private, at home or abroad: enter a customer once and pick them on every quote and invoice. Each customer has its own overview — what you invoiced, what came in and what is still open.
Three parts: who the customer is, where your invoices go, and how documents for them start. Business fields only appear for organizations.
For a business in France, the registration number is its SIREN — checked against its VAT ID. For public-sector buyers in Germany, a Leitweg-ID field appears when e-invoicing is on.
One address for both — or a separate shipping address. 35 countries; more addresses on the customer’s Addresses tab.
New quotes and invoices for the customer start with their payment term and language — you can still change both on every document. The note is internal only.
A head office, a branch that gets the invoices, a warehouse you deliver to: each address is for billing, for shipping or for both — and each kind has its default.
Reverse charge depends on a valid VAT ID. Invoice checks it with VIES when you save a customer — and keeps the result as proof.
With e-invoicing switched on, Invoice knows from the customer’s details which file each invoice becomes — by your company’s country, decided when the invoice is issued and kept for good. You never choose it by hand.
Search by number, name, VAT ID, email, contact person or city — filter by type, country and status.
The list shows what each customer still owes — reminder fees included. Sort by number, customer or open amount.
New customer while writing an invoice? Create them in place — they are selected straight away.
The customer’s history shows who changed what and when — every field with its old and new value, addresses included.
An archived customer can’t be picked any more but keeps its overview and history — one switch brings it back.
Change a customer’s address and your issued invoices keep the one they were issued with.
Same VAT ID or same name as an existing customer? The form says “Looks like an existing customer” — saving still works.
Your customer list as CSV or Excel — with contact, address and tax details.
In a dispute? Stop the reminders for all of a customer’s invoices at once — until you lift it.
No. Create a new customer right from the invoice, quote or recurring-invoice editor — they are selected straight away and saved in your customer list. From a customer’s overview, “Create invoice” opens the editor with the customer already picked.
Issued invoices keep the details they were issued with — name, addresses, VAT ID. Your changes apply to drafts and to every document you issue from now on.
No — you can only delete a customer that isn’t used anywhere, one you added by mistake, for example. A customer with quotes, invoices or recurring invoices — drafts included — stays; archive it instead: it can’t be picked any more, keeps its overview and history, and one switch brings it back.
Yes, automatically from your customer number range — with your own prefix and length if you like. The number appears on your invoices and cannot be changed afterwards.
Yes — as many billing and shipping addresses as it needs: a head office, a branch that gets the invoices, a warehouse you deliver to. One address can be both. Each kind has a default that new documents use; in the editor you can pick another.
Yes. Give a customer its own payment term — 30 days instead of your usual 14, for example — and a document language: new quotes and invoices for them start with both. You can still change them on every document.
Yes — with the EU’s VIES register, automatically when you save a new or changed VAT ID, and any time with “Check now”. The customer list shows whether it is valid; with your own EU VAT ID set, the check also keeps the VIES consultation number as proof. If VIES can’t be reached, nothing is blocked — the customer shows “VIES not reachable”.
The form warns you: if the VAT ID or the name matches an existing customer, it shows “Looks like an existing customer” with that customer’s name, number and what matches. It is a warning, not a block — two customers may legitimately share a name.
Yes — under Data export, as CSV or Excel: customer number, name, type, contact person, email and copy address, phone, VAT ID, registration number, Leitweg-ID, billing address and the date created.
Yes — customers belong to your UNENO workspace, not to a single app. Every app that follows works with the same customer list, so nothing is entered twice.
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